Q: Are you factory?
A: Yes, our manufacturing base is located in Wenzhou. Strategically positioned with efficient transport links: 2-hour train ride to Ningbo, 4 hours to Shanghai, and 2 hours to Yiwu. Conveniently accessible via 40-minute drive to Wenzhou International Airport.
Q: Do you offer OEM service?
A: Absolutely. We have 15+ years of OEM/ODM experience serving global manufacturers and Fortune 500 suppliers with customized solutions.
Q: How many employees do you have?
A: Our workforce exceeds 1000 professionals, supported by an in-house R&D department with 20+ engineers and QC specialists.
Q: Can we put/show our own Logo on your products?
A: Brand customization is available. MOQ applies (typically 5,00+ units) to ensure cost-effectiveness for both parties.
Q: What's your quality standard?
A: Full compliance with international certifications: CE, RoHS, CB, IEC/EN, VDE, TUV, SEMKO. Implement ISO 9001 quality management system.
Q: What is the Terms of Payment?
A: Flexible options: L/C, T/T (30% deposit), D/P, D/A. Accept Western Union/MoneyGram for urgent small-amount payments (<$5,000).
Q: What kind of product quality your factory offer?
A: We deliver premium quality at competitive pricing, backed by 3-year warranty and 98.6% defect-free rate in 2024 audits.
Q: How long is the delivery time?
A: Standard lead time: 15-30 working days. Expedited 7-day service available for repeat orders (>10,000 units).
Q: What’s the standard of package?
A: Two options: 1) Standard export-grade packaging (IP67 protection) 2) Customized packaging solutions with logo imprinting.
Q: Why choose us?
A: As a Tier-1 supplier since 2010, we combine technical expertise with customer-centric service. Our vertically integrated production (from molding to assembly) ensures quality control and cost advantages. 92% client retention rate proves our commitment to mutual growth.
